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Business Communications & Research Skills
Assignments

Table of Contents:

Daily Assignments  |  Required Exercises  |  Assignments Completed

Daily Assignments:

 

3/16/12, Fri:  Informal Report

Complete your rough draft, turn it in for proofreading, make corrections, and turn in your final draft.  Your report must be at least one page and a cover sheet.  It must contain pertinent information that supports your objective.  Your report should include:

 
bullet

A cover sheet

bullet

An introduction that summarizes your report

bullet

A body of at least three (3) paragraphs of supporting facts with research references

bullet

A conclusion or recommendation

 

To submit any assignments after today's class, you must email them to dennis.kamarainen@seattlecolleges.edu.  (Rough drafts are not considered a completed assignment.)

 

3/15/12, Thu:  Informal Report

Work on your informal report. 

 

All assignments are due tomorrow, Friday, March 15, 2012.

 

3/14/12, Wed:  Informal Report
Complete your persuasive cover letter, correct, and submit to your instructor.

Interactive demonstration and discussion of Informal Reports.

How to Write an Informal Report

How to Properly Research on the Internet

Google_Tips_Tricks.pdf

 

Possible Topics:

What are the most effective ways to find a job?

How to deal with anger and frustration

How to rear a child while working or studying full time

 

3/13/12, Tue:  Persuasive Cover Letter

Complete your persuasive cover letter today.  Review the PowerPoint and the example cover letters for the organization and ideas that you will use to persuade an employer to hire you.  Be sure to highlight the your skills and abilities.  (See onetonline.org)

 

This is the last week of the quarter.  Be sure all your assignments and quizzes have been submitted.

 

3/9/12, Fri:  Persuasive Cover Letter
Organizing a Persuasive Cover Letter.  See the PowerPoint presentation on Persuasive Messages for assistance.

1. Attention-getting opening –- what can you do for them?
2. Supporting Information – what on your resume would stand out
3. Action Ending – action should be simple and easy

What do employers really want?  http://www.quintcareers.com/job_skills_values.html

What skills and abilities do you have?  Compare them to the job you want.
Job Description:  General Office Clerks at onetonline.org.

 

Example of General Office Clerk Cover Letter

Examples of other clerical cover letters

 

Create your own persuasive cover letter based on your own skills and abilities.  Remember to compose your letter to persuade an employer to consider you for a clerical position. 

 

3/8/12, Thu:  Persuasive Messages
Interactive demonstration and discussion of planning, organizing, and writing a persuasive message. 

 

Compose a flyer to persuade people to come to your Earth Day event.  Remember to assume that your audience is uninterested or resistant.  You may work together and use graphics in your flyer.

 

3/7/12, Wed:  Bad News Messages

Interactive demonstration and discussion of Bad News Messages continues.  Compose a bad news message using the memo format.  Organize the message as follows:

  1. Begin with a neutral opener

  2. Explain the reasons for the bad news

  3. State or imply the bad news

  4. End on a positive note, and, if possible, offer an alternative suggestion

Assignment Scenario: 
Neutral opener -- Perhaps, refer to the reliability of the elevators, or how we count on the elevator service.
Bad news
-- The elevators at SVI will be out of service for their annual inspection and maintenance this Thursday. 
Reasons for bad news -- By state law, elevators must be inspected every quarter and must go through a maintenance service at least once per year.  The elevator company is unable to schedule this service at a more convenient time. 
Close on a positive note -- Perhaps, what the school will do to help assist employees and students during the outage, or bring up safety issues.

Your memo will notify all employees and students of the upcoming maintenance.

 

3/6/12, Tue:  Bad News Messages
Interactive demonstration and discussion of Bad News Messages:  planning and organizing.

 

Samples of Bad News Letters

 

3/2/12, Fri:  Good News / Routine Message

Submit your rough draft for the Student Services exercise from yesterday.  Your instructor will proofread it and return it to you for revision.  Modify your rough draft and create your final draft for submission to your instructor.

 

Spelling Test

 

Extra credit:  Create a professional-looking letterhead to use with your future cover letters.  You may create a logo using pictures or clip art.  Save it as a template for later use.

 

Proofreading Marks

 

3/1/12, Thu:  Good News / Routine Message

How are your communication skills?

Steps in writing a message:
bullet

Brainstorm - a way of generating topics to write about where you simply open your mind to whatever pops into it. Do not judge your responses. 

bullet

Organize - group similar ideas and arrange in the order appropriate to the message

bullet

Main idea - the objective of the message

bullet

Supporting Ideas - topics that describe, clarify, or explain the main idea

bullet

Details - specific information needed for clarity

bullet

Closing - comments that leave an impression on the reader

 

Compose a letter in block-style format to welcome new students to their first quarter at SVI.  You are the acting Dean of Student Services and want to encourage new students to prepare themselves for their future.  Inform them of the services available to them, such as the SCCC bookstore, childcare, counseling center, and other services shown on the SVI main website.  Briefly explain each service. 

 

2/29/12, Wed:  Good News Message
Compose a memo in common memo format.  You are allowing food and drink to be consumed at a designated table in the computer labs, and food and drink would not be allowed in any other part of the room.  You are the Student Advocate and are sending this memo to all students with a cc: to Al Griswold (Executive Dean) and Nancy Verheyden (Dean of Instruction).

 

Beginning Tomorrow:  The Business Communications class meets in Room 516 at 8:00 am

2/28/12, Tue:  Creative Writing

Guest Instructor:  Daphne Villars

 

Write a short story that is based on your senses -- what you see, hear, feel, smell, and/or touch.  Put yourself in one of the three scenarios listed below.  Put into words what you see and sense.  Add the correct punctuation to your story. 

 

Open a Word document, right-click on the status bar, and click Word Count to show the number of words in your document.  Your story should be at least 400 words.  Print your story and turn it in before the end of class.  (if you choose to write your story in long-hand, count your words and write the number of words at the bottom of your paper.) 

 

1.  Write a real memory from your early life, if possible from before you started school. Emphasize physical description and sensation. Then, write an early memory that belongs someone else, perhaps one of your parents or a friend. Emphasize physical description and sensation in this other person's memory too.

2.   Describe what you see in this photo. Describe what you don't see-- the interior. Describe the person who comes out of the place. What does the person do?

3.   Think of three people. Write about each of them getting angry. What characteristic gestures do they use? What tones of voice? Emphasize their physical action and how it shows their anger, but feel free to include dialogue and what is going on inside them.


 

2/24/12, Fri:  Punctuation Quiz & Spelling Quiz

 

2/23/12, Thu:  Punctuation Review

Extended Rules for Using Commas

Commas Exercise 1

Commas Exercise 2

Commas Exercise 3

Commas Exercise 4

Commas Exercise 5

 

2/22/12, Wed:  Punctuation

Interactive demonstration, quick test, and review of the following:

Commas with And

Comma Splices and Fused Sentences

Punctuation Presentation

 

Punctuation Quiz & Spelling Quiz -- 1st twenty words on list -- is scheduled for Friday, February 24, 2012.

 

2/21/12, Tue:  Punctuation

Complete and review the following worksheets:

Comma to separate an introductory element from the main clause

Commas to set off an interrupter

Commas with Concluding Elements

 

2/17/12, Fri:  Parts of Speech Knowledge Game

Grammar Terms

 

2/16/12, Thu:  Parts of Speech Knowledge Game

 

2/15/12, Wed:  Parts of Speech

Interactive demonstration and discussion of the parts of speech.

Complete the Parts of Speech Exercise:

  1. Write your name at the top of the first page

  2. Read the description of each part of speech

  3. Underline words according to the directions

  4. Correct your own exercise using the KEY after you have completed the exercise.

  5. Mark a check mark next to any errors and correct the mistake. Attention should be given to your errors, so you don't make the same error later.

 

More practice:  English for Everyone.org - Parts of Speech explanations and exercises

 

2/14/12, Tue:  Grammar

Interactive demonstration and discussion of different kinds of nouns and verbs in:
bullet

Abstract Noun

bullet

Verb

Complete the exercise on Commonly Confused/Misused Words.  Compare your answers with the Powerpoint hyperlink on the Confused/Misused Words and Phrases (second line on the

http://chompchomp.com/presentations.htm page).


2/10/12, Fri:  What is Business Communication?
Use the Internet to find three descriptions of Business Communication.  Complete each of the categories in the What is Business Communications document.

  1. Copy each description into a Word document named What is Business Communication.  Each description should be at least the size of a six-line paragraph...more is better

  2. Copy the website address to the line below each description. 

  3. From the three descriptions, pick the best one and be prepared to read it to the class.

  4. In turn, each class member will communicate his/her findings to the class.

  5. Email your findings to dennis.kamarainen@seattlecolleges.edu

 

2/9/12, Thu:  Introduction to Business Communications & Research Skills
Syllabus

Write a journal entry of 1/2 page to one page in length.  Pick a topic from the list below, and write about what you think.  Use your own words, as you would explain it to a person standing in front of you.  Don't try to correct it...this is a raw draft.  Turn it in. 

 

What do you think...

bullet What do you think of 3D movies?
bullet What do you think someone can do to help reduce the amount of pollution in our environment?
bullet What do you think the world needs now?
bullet What do you think your friends say to each other when you're not around?
bullet What do you think about the amount of violence on T.V.?
bullet What do you think about people polluting the environment?
bullet What do you think about having set rules for people to follow?
bullet What do you think about people who are inconsiderate of others?
bullet What do you think should be done to keep people who are under the influence of alcohol off the road?
bullet What do you think about ghosts?
bullet What do you think of someone who has bad manners?
bullet What do you think about people who take advantage of others?
bullet What do you think about when you can't fall asleep?
bullet What do you think courage means?
bullet What do you think makes a good friend?
bullet What do you think makes a happy family?
bullet What pollutants do you think do the most damage and why?
bullet What things do you think are beautiful?

Links:
bulletChomp Chomp Grammar Bytes
bullet Free Study Help from CliffNotes

 

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